1.    Short Title and commencement

1.1. These Guidelines may be called ‘DAD Volunteers Guidelines’.

1.2. They shall come into force with immediate effect.

2.    Definitions

Unless the Context requires otherwise,following words shall have the meaning attributed to them in these Guidelinesfor the purpose of these Guidelines.

2.1. “Agency” means Disha Arogya Dham(DAD)

2.2. “Volunteer” is a person who wants to give services to the Agency, eitheron a part time basis or on afull-time basis, without any remuneration from the Agency.

2.3. “Area of Expertise” means the subject or area in which the Volunteerpossesses expertise.

3.    Identification of Volunteers

The Agency may follow any of the processes given below toidentify volunteers.

3.1. The Agency may, whenever it has the requirement of volunteers for anyspecific area or job(s), post anadvertisement on its website or consider other volunteer applicationsprescribing the procedure to be followed for application from potentialvolunteers.

3.2. Any person who wishes to provide his services on a voluntary basis tothe Agency may apply to the Agencyas per the application form prescribed by the Agency.

4.       Criteria and Methodology forSelection

The Agency willfollow the following methodology for deciding if an applicant can be acceptedas a Volunteer of the Agency

4.1. Based on the application for becoming a Volunteer, the Agency shallassess if the Volunteer’s servicesare required in their area of expertise. The Agency will then conduct aninterview (personal or telephonic).

4.2. If the Agency is satisfied that the Applicant possesses requisitespecialized skills, experience andqualifications, has relevant professional/volunteer experience, has

satisfactory background and references and that there is no conflict ofinterest between the Applicant working as a Volunteer for the Agency and anyother work the Volunteer may be engaging in either for gain or as a Volunteer,then the Agency will issue an offer letter along withthe specific role for the Volunteer and the reporting structure. The Volunteerwill convey acceptance by signing the offer letter and the non-disclosure andconfidentiality agreement of the Agency

4.3. In case of applications received under Guideline 3(2) of theseGuidelines, the Agency shall firstdetermine if the services of the volunteer are needed in the Area of Expertiseof the person. If there are Volunteers in the Agency working in the Area ofExpertise indicated by the applicant, then the determination will includewhether or not more volunteers are required in that area.

4.4. The Agency may, from time to time and on a case by case basis issue job titlesto certain volunteers who have rolesthat carry responsibility and have a high component of interaction with thirdparties. The titles must reflect the work that the Volunteer does in the Agencyand should enable these specific Volunteers to represent themselves to thirdparties on behalf of the Agency as required in order to fulfiltheir responsibilities to the Agency.

5.      Code of Conduct

The Volunteersappointed by The Agency shall observe the following Code of Conduct, whichshall include, but not be limited to, the following:

5.1. The Volunteers shall follow the policies of the Agency that are ingeneral applicable to employees ofthe Agency.

5.2. The Volunteer shall follow the confidentiality protocol of the Agencyand shall not reveal to any personor organisation confidential information of theAgency, its work and its policies. Some Volunteers may specifically be authorised to interact with third parties on behalf of thepolicies as well as the Volunteer’s work in the Agency.

5.3. In general, a Volunteer may not represent the Agency VIS A VIS third parties. Some Volunteers may specifically be authorisedto interact with third parties on behalf of the Agency depending on the natureof their roles and responsibilities.

5.4. Volunteer interaction with third parties should be need based; inparticular no Volunteer shallinteract with or represent the Agency to the media (print and electronic).

5.5. Volunteers may, with the prior permission of the Agency, present theirwork to academic bodies and atseminars and conferences. However, even for this purpose information that isconfidential to the Agency cannot be revealed under any circumstances.

5.6. Volunteers will follow the advice given to them by the Agency regardingrepresentations to third parties

5.7. Any papers and documents written and/or published by the Volunteershould carry the caveat that theviews are the personal views of the Volunteer and do not represent or reflectthe views of the Agency.

5.8. Volunteers shall develop work plans and work schedules in consultationwith their supervisor and willadhere to the same.

5.9. Volunteers will conduct themselves professionally in their relationshipwith the Agency and the public ingeneral.

5.10. Volunteers will be required tosubmit a report of their work prior to leaving the Agency. This may be waivedoff as per requirements of the Agency.

6.      Conflict of Interest andNon-Disclosure requirements

Volunteers arebound by the DAD’s conflict of interest and Non-Disclosure Agreement documents

7.      Termination

Either theVolunteer or the Agency may terminate the relationship under any one of thefollowing situations

7.1. The Agency may disengage the Volunteer if the Agency is of the view thatthe services of the volunteer are nomore required.

7.2. In general the Agency may terminate the services of the Volunteer at anytime without assigning any reasonsand with immediate effect.

7.3. In general, if the Volunteerdecides to disengage from the Agency, he should provide

2 weeks’ prior notice. However, the Agency may, incertain cases, particularly long

termVolunteers, prescribe a notice period of up to one month. Notice period may bewaived from time to time by the supervisor depending on the role of theVolunteer.

7.4. Upon termination, the Volunteer must hand over to the Agency, anypapers, equipment or other tangibleassets which might have been given to the Volunteer by the Agency in course ofhis work with the Agency. This will include any badges or ID Cards which mayhave been issued to the Volunteer.

7.5. If it comes to the notice of the Agency that the person whose serviceshave been terminated by the Agencycontinues to act in a manner which gives an impression that he is still workingas a volunteer for the Agency, the Agency shall be free to take appropriatelegal action against such person.